Frequently Ask Questions
Italicastudio.com is the top-class SVG Graphic T-shirt Design online store where you can purchase the printable SVG files to use on your preferred cutting machine such as Cricut explorer, silhouette studio, vinyl cutter, design space, brother N cut, etc.
You will get all files avilable to download with 5 formats- SVG, DXF, EPS, PDF, PNG.
After payment confirmed you will automatically be redirected to the download page where you can download the files. The files will also be auto sent to your email. WE INSIST you check your email spam/junk folder; at times the email ends up in that folder.
Our files come in four formats. DXF, SVG, PNG and EPS. The files are in a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the four files provided. On Windows and Mac this can be done by double clicking on the zipped folder, or on Windows you can also right click on the folder and select extract here.
For Android phones, iPhones, and pads, you’ll need an app to do so. The decompression app can be found on both the App Store and Google Play.
Yes, you can download your item anytime. A download link sent to your email or log in your account and send us the order number. Or contact us via live chat. We will send you the files to your email.
Don't worry, we are ready to answer your questions related to our products. Just start a live chat or using our contact us form, write your questions, and click on the send button. We will reply to your email, typically we take a maximum of 24 hours to respond.
Yes. Just chat with us on Facebook and send us a sketch of the design you have in mind. Usually our charges are between 3 to 5 dollars.
Yes, since all of your proeucts are digital so you can download instantly after making payment. We run discounts and promotions all year, so stay tuned for exclusive deals.
No longer thant while confirmed the payment. We will send your product to your inbox instantly. Sometines, it will take a few minitues due to techincal error.
We accept all global debit, credit card and PayPal payments from customers.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
All of our designs are in multi colors most of them are black and white and you can change the color in eps file using Adobe Illustrator cs or later version. If you don't know how to change the color, please contact us. We will help you to change it by an extra charge.
You should NOT resell the designs in their digital format.
You can only sell the final product, for example a shirt or a mug. The final product can be used for both personal and commercial use.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.